FAQs

If your transaction is eligible for a cashback, you will receive it within 6 to 48 hours of delivery, in your Wallet. In case of external wallet promotions, you will receive it within 72 hours of placing your order.

Saveitbig accepts multiple modes of payment. You can make online payments using credit cards, debit cards, netbanking, PayTM, PayU Money and Mobikwik Wallet. Cash on delivery (COD) is also available.

Saveitbig has in-app chat support on the Saveitbig website https://www.Saveitbig.com/ . In addition, customers can write to us at info@Saveitbig.com or call us on 9898098980

No, we do not charge anything over and above the rates shown. However, we do have a delivery fee in case the order value per store does not reach the minimum order value for free delivery.

You will receive an SMS notification informing you about the unavailable items in this situation. Refund (if any) will also be initiated from our end within 24 hours

Yes, it is. All transactions on Saveitbig are completed via secure payment gateways (Razorpay) which are PCI and DSS compliant. We do not store your card details at any given time.

Every store has its own delivery charges, which are waived off if you order above a specified minimum amount from the store. The minimum charges and the delivery charges are mentioned on the app and web at the checkout page.

In some locations, our deliveries begin from 6 AM and the last delivery is completed by 11 PM

On rare occasions, due to unforeseen circumstances, your order might be delayed. In case of imminent delay, our customer support executive will keep you updated about the delivery time of your order.