Saveitbig Term and conditions

Please read these terms and conditions carefully, before using the website.


Thank you for using our services (“Services”). is a site operated by Saveit big LLP a company with its registered office at House no 30 “ SRAJAN ROW HOUSE” LP Savani School CNG pump circle  Surat, Gujrat 395009(hereinafter referred to as “We” or “Us” or “Our” or “Saveitbig”, as applicable).

These terms of use, together with the documents referred to in it (hereafter referred to as the “Terms”) are the terms on which you are permitted to make use of Our website, (hereafter referred to as the “Website”), whether as a guest or a registered user (“User”). The Website and the App are hereinafter collectively referred to as the “Site”. Use of Our Site includes accessing, browsing, or registering to use Our Site. These Terms also inform you of the terms on which you may place orders, make purchases and payments on the Site.

Please read these Terms carefully before you start to use Our Site, as these will apply to your use of Our Site and to any orders that you place on Our Site. By using Our Site and/or making any purchases and/or placing any orders on Our Site, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use or make any purchases, orders or bookings on Our Site.


We may revise these Terms at any time, by amending this page without providing any intimation to you. Please check these Terms from time to time, to take notice of any changes that We make, as they will be binding on you.


These Terms refer to Our Privacy Policy [insert as link to Site’s Privacy Policy], which sets out the terms on which We process any personal data We collect from you, or that you provide to Us. Our Privacy Policy shall also apply to your use of Our Site and by using Our Site, you consent to such processing and you warrant that all data provided by you is accurate.


We may update Our Site from time to time, and may change the content, display, form, at any time without prior notice. Further, content on Our Site may be out of date at any given time, and We are under no obligation to update it. We do not guarantee that Our Site, or any content on it, will be free from errors or omissions.


We do not guarantee that Our Site, or any content on it, will always be available or be uninterrupted. Access to Our Site may be suspended, withdrawn, discontinued or changed without notice. We will not be liable to you if, for any reason, Our Site is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to Our Site. You are also responsible for ensuring that all persons who access Our Site through your internet connection, are aware of these Terms and other applicable terms and conditions, and that they comply with them.


You can only access and use this Site and make any purchases and place orders on it if you are of an age wherein you can enter into legally binding contracts, as per the Indian Contract Act, 1872, which is currently 18 (eighteen) years. In all other cases, you can use the Site only with the involvement of a parent or guardian.


If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform Us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide Us with are correct and complete and inform Us immediately of any changes to the information that you provided while registering. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with these Terms, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website. You can access and update the information you provided us with on the following link [Insert the link to update the account information].


We are the licensed owners of the brand ‘Saveitbig’ and the website, All content included on this Site, such as text, graphics, names, design marks, slogans, logos, button icons, images, illustrations, audio clips, video clips, digital downloads, data compilations and software, is Our property, its affiliates or content suppliers, and is protected by Indian and international intellectual property law, including copyright, authors’ rights and database rights laws. Access to this Website does not confer and shall not be considered as conferring upon anyone any license of any of Ours or any third party’s intellectual property rights. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner. All content on Website is solely for your personal, non-commercial consumption. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial Consumption is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise (i.e. in kind), is a commercial use for the purpose of this clause.

Reference on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Our endorsement or recommendation, information, product or service. We are not responsible for the content of any third party sites and do not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so at your own risk.


(a)           Use of the Saveitbig Platform

You may use the Saveitbig software including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with the Services (“SaveitbigPlatform”) solely for purposes of enabling you to use and enjoy the Services as provided by Us, and as permitted by these Terms and any other terms. You may not incorporate any portion of the Saveitbig Platform into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the sublicense Saveitbig Platform or otherwise assign any rights to the Saveitbig Platform in whole or in part. You may not use the Saveitbig Platform for any illegal purpose. We may cease providing any Saveitbig Platform and We may terminate your right to use any Saveitbig Platform at any time. Your rights to use the Saveitbig Platform will automatically terminate without notice from Us if you fail to comply with any of these Terms or any other terms issued by Us from time to time. Additional third party terms contained within or distributed with certain Saveitbig Platform that are specifically identified in related documentation may apply to that Saveitbig Platform (or software incorporated with the Saveitbig Platform) and will govern the use of such software in the event of a conflict with these Terms. All software used in any Saveitbig Platform is Our property or its affiliates or its software suppliers and protected by laws of India including but not limited to any other applicable copyright laws.

(b)           Use of Third Party Services

When you use the Saveitbig Platform, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.

(c)           No Reverse Engineering

You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Saveitbig Platform, whether in whole or in part, or create any derivative works from or of the Saveitbig Platform.


We grant you a limited license to access and make personal use of this Site, but not to download (other than page caching) or modify it, or any portion of it, except with Our written consent. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this Site, without Our express written consent. You may also not create and/or publish your own database that features substantial parts of Our Site, without Our written consent.

You will not frame or use framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) that belongs to Us or Our affiliates, without Our or any of Our Affiliates express written consent. You will not use any metatags or any other ‘hidden text’ utilizing Our or Our affiliates’ names or trademarks or logos, without express consent thereof. Any unauthorized use terminates the permission or license granted by Us or Our affiliates, as applicable, to you.

You are granted a limited, revocable and non-exclusive right to create a hyperlink to the welcome page of the Site as long as the link does not portray Us, Our affiliates or Our Site, or their products or services, in a false, misleading, derogatory, defamatory or otherwise offensive manner. You may not use Our logo or other proprietary graphic or trademark as part of the link, without express written consent of Our affiliates or Us, as may be applicable.


You own and bear all liability for all of the content and information that you post on Our Site. In addition, please see the below:

(a)           For content that is covered by intellectual property rights, such as photos and videos (“IP Content”), you specifically grant Us a non-exclusive, transferable, sub-licensable, royalty free, worldwide and perpetual license to use any IP Content that you post on or in connection with the Site.

(b)           When you delete IP Content, it is deleted in a manner similar to emptying the recycle bin on a computer. You understand that removed IP Content may persist in backup copies for a reasonable period of time (but will not be available to others, except as required under lawful orders of a court or other such legal authority).

Notwithstanding the above, You agree that We may retain and use any of your IP Content, data or information to provide you Our services and for ancillary purposes including, but not limited to research and analysis in accordance with applicable laws and Our Privacy Policy.


You agree, undertake and confirm that your use of Website shall be strictly in accordance with applicable law and shall be governed by the following:

(a)           You shall not host, display, upload, modify, publish, transmit, update or share any information which:

(i)            belongs to another person and to which you do not have any right to;

(ii)          is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;

(iii)        is false, inaccurate or misleading in any way;

(iv)         involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”;

(v)           infringes upon or violates any third party’s rights including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity;

(vi)         contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);

(vii)       contains video, photographs, or images of another person (with a minor or an adult) without their express written consent.

(viii)     solicits passwords or personal identifying information for commercial;

(ix)         involves engaging in commercial activities and/or sales without Our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of “virtual” products related to the Website;

(x)           interferes with another User’s use and enjoyment of the Website;

(xi)         refers to any website or URL that, in Our sole discretion, contains material that is inappropriate for the Website or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms.

(xii)       harm minors in any way;

(xiii)     impersonate another person;

(xiv)     contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;

(xv)       threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation; and

(xvi)     creates liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider or other suppliers.

(b)           You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. We reserve Our right to bar any such activity. Saveitbig shall have all the rights to take necessary action and claim damages that may occur due to your involvement/ participation in any way on your own or through group/(s) of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).

(c)           You shall not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any server, computer, network, or to any of the services offered on or through the Website, by hacking, password “mining” or any other illegitimate means.

(d)           You shall not probe, scan or test the vulnerability of the Website or any network connected to the Website nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other User of or visitor to Website, or any other customer, including any account on the Website not owned by You, to its source, or exploit the Website or any service or information made available or offered by or through the Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Website.

(e)           You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us including the term Saveitbig, or otherwise engage in any conduct or action that might tarnish the image or reputation, of Saveitbig or otherwise tarnish or dilute any Saveitbig’s trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by Us. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website or Saveitbig’s systems or networks, or any systems or networks connected to Saveitbig.

(f)            You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Us on or through the Website or any service offered on or through the Website.

(g)           You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules there under as applicable and as amended from time to time and also all applicable laws, rules and regulations regarding Your use of Our Service. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force and shall not use the Website for any purpose that is unlawful.

(h)           You shall not engage in advertising to, or solicitation of, other Users of the Website to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Website or related to Us. You may not transmit any chain letters or unsolicited commercial or junk email to other Users via the Website. It shall be a violation of these Terms to use any information obtained from the Website in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person without Our prior explicit consent. You understand that We have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Website) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, We can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement or other government officials, as we, in Our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.

(i)            We reserve the right, but have no obligation, to monitor the materials posted on the Website. Saveitbig shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE WEBSITE AND PRIVATE MESSAGES THAT YOU SEND TO OTHER USERS. Please be advised that such content posted does not necessarily reflect Saveitbig’s views. In no event shall Saveitbig assume or have any responsibility or liability for any content posted or for any claims, damages or losses resulting from use of content and/or appearance of content on the Website. You hereby represent and warrant that you have all necessary rights in and to all content which you provide and all information it contains and that such content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortuous, or otherwise unlawful information.

(j)            Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Website, including payment and delivery of related products or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. We shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Website.

(k)           It is possible that other user (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on the Website and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your public disclosure of such personal information on the Website against the Privacy Policy of the Website, and that the recipient may use such information to harass or injure you. We does not approve of such unauthorized use, but by using the Website you acknowledge and agree that We are not responsible for the use of any personal information that you publicly disclose or share with others on the Website against the Privacy Policy of the Website. Please carefully select the type of information that you publicly disclose or share with others on the Website.

(l)            Notices

For the purpose of these Terms, Saveitbig’s prior written consent shall mean a communication coming from Saveitbig’s Legal Department, specifically in response to your request, and specifically addressing the activity or conduct for which you seek authorization.


(a)           You agree that the debit/ credit card details provided by you for use of the purchase of Services is correct and accurate and that you will not use a debit/ credit card, that is not lawfully owned by you or the use of which is not authorized by the lawful owner thereof. You further agree and undertake to provide correct and valid debit/credit card details.

(b)           You may pay for Services by using a debit/ credit card or through online banking account. Further, you warrant, agree and confirm that when you initiate a payment transaction and/ or issue an online payment instruction and provide your card/ bank details:

(i)            You are authorizing debit of the nominated card/ bank account for the payment of fees selected by you along with the applicable fees; and

(ii)          You are responsible to ensure sufficient credit is available on the nominated card/ bank account at the time of making the payment to permit the payment of the dues payable or the bill(s) selected by you inclusive of the applicable fee.


Saveitbig lists millions of products offered for sale on the Website and hosts many thousands of comments, it is not possible for Us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, the Website operates on a “notice and takedown” basis. If you believe that any content on the Website is illegal, offensive (including but not limited to material that is sexually explicit or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libellous, obscene, pornographic, paedophilic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign states; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, (“Objectionable Content“), please notify Us immediately Once notified, We will make all reasonable endeavours to remove such Objectionable Content complained about within a reasonable time.


We aim to ensure that prices of all products are correct and up-to-date. However, from time to time, prices for certain products may not be current or may be inaccurate on account of technical issues, typographical errors or incorrect product information provided to Us by a supplier. In each such case, notwithstanding anything to the contrary, We reserve the right to cancel the order without any further liability. Subject to the foregoing, the price mentioned at the time of ordering a product shall be the price charged at the time of delivery, provided that no product listed on the Website will be sold at a price higher than its MRP (Maximum Retail Price).


(a)           We will not be responsible for damaged or defective goods or part thereof in transit or for any discrepancy between the goods delivered and the goods ordered unless the customer gives written or email notice of a claim to the company within 2 Business days.

(b)           In the event of damage of goods or part thereof in transit or for any discrepancy between the goods delivered and the goods ordered, you must hold the goods and make them available for inspection or collection by Us or Our representatives on request.

(c)           Our total liability under any warranty for defective or damaged goods supplied by us, or in relation to services is limited at Our option to either:

(i)            replacing the defective or damaged goods; or

(ii)          refunding the price of the defective or damaged goods.

(d)           We are not under any obligation to accept any returns of products where the defect or damage was caused by you or the defect or fault occurred after dispatch of Services.

Fine print

For the purpose of these Terms:

(a)           Damaged shall mean unforeseen and accidental physical loss, breakage, destruction of or damage to tangible property including the loss of use thereof at any time resulting from nuisance or interference with any right of way, light, air or water.

(b)           Defect shall mean an error, that prevents the required usage or which substantially diminishes the possibilities or use of the products with the following specifications:

(i)            a defect is substantial, if it cannot be cured despite repeated attempts such that the product cannot be used at all;

(ii)          it is not a defect, if buyer or a third party make modifications or repairs to the product without the company’s permission unless the buyer can prove that the defect occurred independently from the modification or repairs.


Returns at Saveitbig are easy and customer friendly. If the product is defective, damaged, wrong item sent, item missing or you no longer wish to keep the product, you need to follow the below mentioned guidelines and arrange for return pick-up within 2 Business days:

(a)           Return Pick-up

(i)            Make a call to Our customer service representative at +91 9601601466 and We shall arrange for the pickup within [2 business days].

(ii)          Kindly keep a copy of the invoice highlighting the items being returned.

(iii)        Return shipments are trackable. Refer to the tracking ID mentioned on the receipt at the time of return.

(iv)         Once We receive the product back, you will receive an email confirmation about the same. It usually takes 24-48 hours for Us to receive the item back.

(v)           If the return pick-up option is not available in your area or if you choose to return the item yourself. Include the required return documentation with your package. You can return the package using any courier/ postal service of your choice.

(vi)         If you wish to exchange the products, you must submit the following at the time of exchange:

·               Product Return Form

·               Reason for Return

·               Copy of Invoice

·               Copy of Customer Order Receipt

·               Products to be returned

The aforesaid documents are required to be submitted at the time of return pick-up.

(b)           Fine print

(i)            [Please note that the return shipping cost will be borne by you in case you wish to return the item for the reason “I no longer need / wish to keep the item”.]

(ii)          Certain items are non-returnable, an icon on the item description page would specify that the item can’t be returned.

(iii)        The product must be returned in the original condition they were received in with all the accompanying accessories.

(iv)         Replacement/ refund would only be initiated once the return is received and been inspected for defect/ damage.

(v)           Items that you no longer need must be returned in new and unopened condition with all the original packing, tags, inbox literature, warranty/ guarantee card, freebies and accessories.


(a)           Once We receive the item/ shipment back at Saveitbig, We initiate the process of refund within 2 (two) business days.

(i)            Electronic payment (credit card, debit card or net banking) refunds are processed within [2-4 business days] whereby you will need to update following information to enable Us to process a refund to your account:

·               Bank Account Number

·               IFSC Code

·               Account Holder’s Name

·               Bank Branch

·               Bank Name

(ii)          Mixed Payment (credit card, gift cards or credit points) – The refund amount shall be paid through the same mode of payment. The gift card amount shall be added to your account under points and can be used for redemption towards future purchases.

(b)           Fine Print

(i)            Refunds to happen through the same mode by which the payment was made, however, you may want to request for a change to credit/reward points.

(ii)          If your refund doesn’t appear in ‘Your Account’, and the processing time for your payment method has passed, contact Us for further assistance.

(c)           Expired Payment Method

If the original payment method you used to make the payment (credit/ debit card) is no longer valid, We will issue the refund through a demand draft.

When We receive a payment failure notice from your bank, We will send you an e-mail asking you to call us. When you call Us back, We will collect your name and the address where you want the demand draft to be sent, and proceed with the refund.

(d)           No Cancellation or Refund on Gift Cards and Reward Points

Gift cards once purchased cannot be cancelled or returned due to regulatory issues. If you have an exceptional circumstance due to which you require a refund for a gift card, please contact us.


Non-Customer Cancellation:

Saveitbig reserves the right to cancel any order if –

(a)            the address provided by you is either wrong or falls outside the delivery zone.

(b)           there is lack of information, direction or authorization from you at the time of delivery.

(c)            some or all the items ordered by you are unavailable at the time the order is being processed.

Customer Cancellation:

(a)           You can cancel your order for a product at no cost any time before We send the dispatch confirmation e-mail relating to that product confirming that the product has been dispatched for delivery. Unfortunately, an order cannot be cancelled once the item has been dispatched for delivery in which case you will have to return the items to Us after delivery by following Our Return Policy. Kindly refer to the return policy.

(b)           Upon cancellation, you will be notified of the same by email and refund about cancellation will be made in the following manner:

(i)            Electronic payment (credit card, debit card or net banking) refunds are processed within 2-4 business days whereby you will need to update following information to enable Us to process a refund to your account:

·               Bank Account Number

·               IFSC Code

·               Account Holder’s Name

·               Bank Branch

·               Bank Name

(ii)          Mixed Payment (credit card, gift cards or credit points) – The refund amount shall be paid through the same mode of payment. The gift card amount shall be added to your account under points and can be used for redemption towards future purchases.

(c)           Upon cancellation, your refund (if payment made by electronic mode or mixed payment methods) will be processed within the following timelines:

Payment MethodTAT
Debit/ Credit Card5-7 business days
Net banking5-7 business days
Wallet0-3 business days
UPI2-4 business days


(d)           Fine Print

(i)            Saveitbig will have the authority to make the final decision on refund amount and when it is generated.

(ii)          Refunds to happen through the same mode by which the payment was made, however, you may want to request for a change to credit/ reward points.

(iii)        If your refund doesn’t appear in ‘Your Account’, and the processing time for your payment method has passed, contact Us for further assistance.

(e)           Expired Payment Method

If the original payment method you used to make the payment (credit/ debit card) is no longer valid, We will issue the refund through a demand draft.

When We receive a payment failure notice from your bank, We will send you an e-mail asking you to call us. When you call Us back, We will collect your name and the address where you want the demand draft to be sent, and proceed with the refund.


To cancel any order placed by you on Saveitbig App, first login with the same ID through which order is placed and after that customer can cancel the order. The order can be cancelled before delivery of the products only. Once the order is out for delivery customer cannot cancel the order through Saveitbig App. In case the customer wants to cancel the order at the time of delivery of products then the same can be mark as cancelled at the same time by the delivery associate.


You shall indemnify and hold Us and Our officers, directors, agents and employees, harmless, from any claim or demand or actions including reasonable attorneys’ fees made by any third party or penalty imposed due to, or arising out of:

  • your breach of these Terms or any document incorporated by reference, or your violation of any law, rules, regulations or third party rights; and
  • any orders placed by you on the Site.

We will not be responsible for any indirect or consequential loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expense), that is not reasonably foreseeable to both you and Us when you commenced using the Site. Unless otherwise specified in these Terms, and subject to applicable laws, Our complete liability to You shall be limited to the refund the money received from You for the fulfilment of orders placed by you on the Website.

You hereby expressly release Saveitbig and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.


We may modify any of the terms and conditions contained in these Terms, without prior notice at any time and in Our sole discretion, by posting a change notice on the Site and your continued usage of the Site will be deemed to be your consent to the modified terms and conditions.


We will not be held responsible for any delay or failure to comply with our obligations under these Terms if the delay or failure arises from any cause which is beyond our reasonable control.


Use of the Website is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use the Website only with the involvement of a parent or guardian.


No failure by Us to take any action with respect to a breach of these Terms or a default by you will constitute a waiver of Our right to enforce any provision of these Terms or to take action with respect to such breach or default or any subsequent breach or default.

Waiver by Us of any breach or failure to comply with any provision of these Terms by you will not be construed as, or constitute, a continuing waiver of such provision, or a waiver of any other breach of or failure to comply with any other provision of these Terms, unless any such waiver has been consented to by Us in writing. Any such waiver shall not affect in any way the validity of these Terms or the right to enforce such obligation, agreement, undertaking or covenant at any other time by Us.


The aggregate liability of Saveitbig, if any, that is established and ordered by a court of competent jurisdiction pursuant to a claim, shall in no event extend beyond refund of the money charged from a user for purchases made pursuant to an order under which such liability has arisen and been established.

It is acknowledged and agreed that notwithstanding anything to the contrary, the Company shall not be liable, under any circumstances, whether in contract or in tort, for any indirect, special, consequential or incidental losses or damages, including on grounds of loss of profit, loss of reputation or loss of business opportunities.


If you violate these Terms, or otherwise create risk or possible legal exposure for Us, We can stop providing you with access to all or any part of the Site. We may also delete or disable your account either temporarily or permanently at Our sole discretion and cancel any orders that have been placed by you.


These Terms are governed by, and construed in accordance with the laws of India. Any dispute or difference, whether on interpretation or otherwise, in respect of any terms hereof shall be referred to an independent arbitrator to be appointed by Us. Such arbitrator’s decision shall be final and binding on the parties. The arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996, as amended or replaced from time to time. The seat of arbitration shall be Surat and the language of the arbitration shall be English.

Subject to the aforesaid, You agree, as We do, to submit to the exclusive jurisdiction of courts in Surat, India.


The contact details of Our Grievance Officer are as follows:

Contact No.- 9601601466

E-Mail ID-

The Grievance Officer can be contacted to report abuse, or to complain against any content hosted, transmitted, published, updated or shared on Our Site, in the event there are any concerns regarding such content.


You acknowledge and undertake that you are placing orders on the Site at your own risk and volition and are using your best and prudent judgement before entering into any transactions through the Site.

The contents of this Site are only for information purpose. Users are advised to rely on information posted herein for any purpose only after verification and confirmation of the same from authentic and authoritative sources. Exact status may be confirmed from source. Neither Saveitbig nor the Site developer is responsible for any consequences that may arise out of any actions or inactions of manufacturers of the products nor any breach of conditions, representations or warranties by the manufacturers of the products and hereby expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product information and/or specifications) on the Website. All content, information, software, products, services and related graphics are provided as is, without warranty of any kind from Us. There may be time gap in internet/ online posting/ transmission of information and availability of such information at browsers’ end. We shall not mediate or resolve any dispute or disagreement between you and the manufacturers of the products.

For any query, suggestions regarding this website please contact at
No contents/ portion of the contents, graphics, picture or presentation in this site may be used without explicit permission in writing from Us. Usage of contents/ parts thereof without verifiable and expressed permission from Us will attract legal consequences.

We do not implicitly or explicitly support or endorse the sale or purchase of any products on the Website. At no time shall any right, title or interest in the products sold through or displayed on the Website vest with Saveitbig nor shall Saveitbig have any obligations or liabilities in respect of any transactions undertaken through the Website.

We shall not be responsible for any cancelled or failed transactions or payments attempted using credit cards, debit card, net banking or any other means on the Site. You further agree that We shall not be responsible or liable for cancellations or failures which take place on account of you exceeding the existing limit on your credit card.

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